Reference

How Your Account with 1ecome Works

These terms set out the rules that apply every time you use your 1ecome account — from funding your wallet via JazzCash, Easypaisa or Raast to placing activity on our platform.

Account Eligibility RulesJazzCash & Easypaisa Wallet ConductRaast Payment TermsAccount Suspension ConditionsGoverning Agreement Updates

Explore the Lobby Read FAQ

ACCOUNT INTEGRITY

How We Uphold This Agreement

Our obligations under these terms are not one-sided. Below are the four areas where we hold ourselves accountable — covering how your data is handled, how payment records are kept, how account security is maintained, and how you can request changes to your account standing.

Data Handling

Your account data — including linked wallet identifiers for JazzCash, Easypaisa and Raast — is stored securely and used only for the purposes stated in our privacy policy. We do not share payment identifiers with third parties outside of transaction processing.

Payment Record Retention

All transactions processed through your account — whether via JazzCash, Easypaisa, Raast or Bank Transfer — are logged and retained. You can request a transaction summary from your account dashboard at any time under these terms.

Account Security Practices

We apply OTP verification at login and at wallet-linking steps to confirm you are the account holder. If unusual activity is detected, your account may be flagged pending verification — a clause designed to protect your funds, not penalise you.

Requesting Account Changes

To update your registered payment method, linked wallet or account details, submit a change request through the Help section or via email from your registered address. Changes take effect after identity verification is complete under our standard review process.

TERMS CONTACT

Reach Us About These Terms

If a clause in these terms is unclear, or if you believe an account action was taken in error, contact our support team directly. We handle terms-related queries through the channels below and aim to respond with a clear explanation referencing the specific clause involved — not a copy-paste reply.

Team online

Live Chat Support

Open the chat widget from your account dashboard to raise a terms query in real time. Our team will reference the specific clause and explain how it applies to your account situation.

Email Disputes

For formal terms disputes or written records of a clause query, email our support address from your registered account email. We respond with a clause-specific written reply for your records.

Account Help Centre

Your account dashboard includes a Help section where common terms scenarios — wallet linking, payment conduct, account suspension conditions — are explained with step-by-step context.

What These Terms Actually Cover

1ecome Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on 1ecome, you enter a binding agreement with us. These terms govern how your account is created, how funds move through your connected wallet, and what conduct is expected from both sides. When you use JazzCash to fund your account, the payment

1
instruction you confirm in your JazzCash app is treated as your acceptance of the transaction under these terms. The same applies to Easypaisa mobile transfers and Raast bank-linked payments — the moment you confirm the transfer on your end, it falls within the scope of this
2
agreement. We may update these terms periodically; continued use of your account after a change notice means you accept the revised version. Material changes are communicated via account notification before they take effect. These terms do not override local law. Where any clause conflicts with applicable
3
Pakistan law or a restriction in your eligible region, the local legal requirement takes precedence. If you have questions about a specific clause, our support team can walk you through the relevant section before you commit to any account action.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

These are the questions we hear most often when account holders want to understand what these terms mean in practice — particularly around payments, account access and what happens when something goes wrong.

Yes. Any deposit confirmed through your JazzCash or Easypaisa app is governed by these terms from the moment you authorise the transfer. The wallet you use does not change your obligations under this agreement.

Raise the dispute through the account Help section or by emailing support from your registered address. We will pull the Raast transaction log and respond with a clause-referenced explanation within our standard review window.

Immediate suspension may apply where we detect fraud, identity mismatch or a breach of payment conduct rules. In all other cases, we send an account notification before any suspension takes effect, as stated in these terms.

We send an in-account notification before material changes take effect. Continuing to use your account after the stated effective date means you have accepted the revised terms. Check your account inbox after any notified update.

No. Where any clause in these terms conflicts with applicable local law or a restriction in your eligible region, the local legal requirement takes precedence. Access and eligibility depend on local law throughout.

You can request a full transaction summary — covering all JazzCash, Easypaisa, Raast and Bank Transfer activity — directly from your account dashboard under the Help section, or by contacting support via email.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPeshawar Crash Arena InfoFAQ InfoHoldem Cutthroat

How Your Account with 1ecome Works

How We Uphold This Agreement

Data Handling

Payment Record Retention

Account Security Practices

Requesting Account Changes

Reach Us About These Terms

Live Chat Support

Email Disputes

Account Help Centre

Common Questions About These Terms

01 Do these terms apply to JazzCash and Easypaisa deposits specifically?

02 What happens if I dispute a transaction processed via Raast?

03 Can my account be suspended without notice under these terms?

04 How will I know if these terms have been updated?

05 Do these terms override Pakistan law in any situation?

06 How do I request a copy of my account's transaction history under these terms?

Terms & Conditions

Related pages

Related pages